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Meyer Distributing RGA Form

Click Here to Create Return

NOTICE: AN RGA SUBMISSION MUST BE COMPLETED FOR ALL RETURNS. Most manufacturers require customers to contact them directly for Return Manufacturer Authorizations (RMAs) before Meyer can process! Under no circumstance will Meyer Distributing accept returned product without prior Vendor RMA, where applicable.

Return Authorizations EXPIRE 90 days from issue. 

Click Here for the list of Vendors requiring RMA’s directly from them and additional details.

** CUSTOMER RESPONSIBLITY STATEMENT ** All product and packaging MUST be inspected at the time of delivery and discrepancies must be reported on the delivery ticket. In the event that you are not present for the delivery you may contact Returns Support within 48 hrs. of receipt via email or phone. FAILURE TO REPORT or NOTE issues will result in a DENIED return authorization and any CREDIT will be refused.

Meyer Distributing Returns Policy

Under no circumstance will a credit be issued at the time of collecting the product on the Meyer Distributing Returns Good Authorization (RGA). All products must be returned to Meyer Distributing and inspected before a Credit Memo is issued to the account. No returns will be allowed on drop-ships, add to stocks, special orders, discontinued items, painted products, and all items systematically designated as non-returnable. Drivers cannot pick up any items in a pending return until the RGA has been approved. Pay particularly close attention to order details at the time of delivery to ensure an accurate shipment. Follow instructions and warnings on packaging. Pay attention to the label on the box before opening ensuring it matches the vehicle you are fitting. Opened boxes are not encouraged to be returned – you will be responsible for repackaging it to the same standard it was received. Poorly repackaged products are highly likely to be damaged during the return and thus credit denied. Customers are reminded to unpack, dry fit and examine all parts before installation.

Meyer Distributing RGA Conditions:
  • Good Returns: The Item has been purchased from Meyer Distributing within the past 180 days and the original invoice number is provided.
  • Defective Returns: The item has not exceeded Manufacturer warranty period.
  • In order to expedite the processing of your return, please go to Meyer Online or mobile app and enter the RGA request completely, submit it and our Meyer Returns Department will approve as soon as possible.
  • Full explanation is disclosed for the return(s) / prospective warranty problem.
  • The return(s) matches the part and description given on the RGA.

Meyer Distributing reserves the right to refuse credit per, but not limited to, the following conditions:

  • The Item is returned for a non-warrantable reason.
  • The Item is not as described on the RGA.
  • The Manufacturer requires that you deal directly with them regarding defective items.
  • The Manufacturer's Warranty policy takes precedent on issuing of credits. Credit then will be issued upon the Manufacturer’s approval and will include applicable return shipping charges. No credit will be issued for labor expenses incurred. Other Manufacturer related fees may apply.
  • Returns sent back for missing a secondary component or install kit. These will be handled by the Manufacturer in the field and/or Meyer Distributing will act as a liaison to provide the absent pieces.

Restocking Fees:

A handling / restock fee will be deducted from the original purchase price if your 12 month rolling average returns to gross purchases rate for Good/Resalable Product is greater than 6%. Meyer Distributing will enforce a 30% restocking fee on any items returned to honor a past due balance regardless of this ratio.

  • 0.00% - 6.00% return rate = 0% restock fee
  • 6.01% - 8.00% return rate = 5% restock fee
  • 8.01% - 10.00% return rate = 10% restock fee
  • 10.01% - 15.00% return rate = 15% restock fee
  • 15.01% or more return rate = 25% restock fee
  • 15% restock fee on all items designated as LTL
  • *10% restock fee on all items purchased more than 180 days ago regardless of return ratio
Any questions please contact: Accounts Receivable at 800.731.3484 or Returns Support at 800.731.3302